terms & conditions
DEFINITIONS
Client: as identified by invoice, or order processed through the website
Artist: Brown Fox Calligraphy, Inc.
Project: Personal Stationery Order
Product: Products in Shop (digital prints, enamel pins, gift cards)
Upon ordering from Brown Fox Calligraphy website, clients agree to the following terms:
PERSONAL STATIONERY ORDERS
100% of the fees are due when order is placed on the website. Once the digital proof has been sent to client by artist within 3-5 business days, the order is processed and 50% of the project has been accomplished. If the order is cancelled after this point, only 50% of the fees (minus service fees) can be refunded.
The artist reserves the right to provide limitations to the stationery design/layout. For additional proofs after the included one to change colors, wording, or lettering styles, the client will be charged $75 per design proof. After final approval from client, the stationery is sent to printing and the entire order amount is nonrefundable at this point. If the client requests additional design changes after the project is sent to print, the client agrees to pay the artist additional fees, to be negotiated separately, for changes requested and/or additional printing and shipping expenses. The client also agrees that additional changes to design or printing will mean time added to the original completion date. If the client requests additional quantity after project is sent to print, client agrees to pay additional shipping, printing and setup costs required for additional units.
Once the project has been shipped to client, the artist is not responsible for any loss, delay, or damage to the package. The client is responsible for all shipping, custom and duties fees. For international clients, the full value of the project will be declared in accordance with the law. The client will need to inform the artist if they want to purchase shipping insurance. This is not included by default.
Due to the handmade nature of our projects, our projects are not eligible for return, exchange or refund. If it is determined that there is an error on the artist side due to printing, the artist will pay for reprint and the shipping costs.
If client is interested in rushing their order, an additional charge of 50% of the total project will be applied and invoiced separately, assuming artist availability.
OTHER TERMS AND CONDITIONS
Original art remains the property of the artist. Artist retains the right to reproduce, publish and display the project in artist’s portfolios, websites, in galleries, social media and any other media or exhibits, now known or devised in the future, for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship.
The client agrees to indemnify and hold the artist harmless against any and all claims, costs, and expenses, including attorney’s fees, due to materials included in the work at the request of the client for which no copyright permission or privacy release was requested, or for which uses exceed the uses allowed pursuant to a permission or release.